My letter to West Host:

Old history is where current history should be.

A blank page appears where old history should be.

I need current statistics on my web site and still do 
not have it, even after many e-mails to you.

Please get statistics (wusage) working correctly.

Robert Duncan

Their answer to me:


I have fixed wusage so that it should work correctly from now on.  I 
was not able to get any of the old data to show anything else.  If you 
want I can reinstall the program and we can start from scratch or just 
leave it as it is. 

Please let me know if you have any other questions or problems. 

Best Regards,

Tom Ackerson
Assistant Technical Support Manager
WestHost Support Department
Phone: 1-800-222-2165
FAX: 435-755-3449

When you expect more from your web host


The problem is that they have 
lost about half a million hits 
during that month they had 
server problems and this 
nice sounding letter to me, 
really tells me 
they could care less.